The Backstory
Who is Sweet Logic?
Can a successful business scale using just spreadsheets for inventory management? No, but finding a scalable software solution that fits your budget can be time-consuming. For Sweet Logic, a company that produces keto-friendly, low-sugar baking mixes, the struggle to find a software that could help handle the existing 1200+ retail clients they already had was real.
Sweet Logic, founded by Alli and Matt Owen, offers low-carb, low-sugar, and keto-friendly cake and dessert mixes. Inspired by personal health challenges, they aim to make healthy living convenient without sacrificing taste. They are a certified woman and minority-owned business, emphasizing diversity and ethical practices, and they donate to diversity-supporting non-profits.
The Challenge
Misproduction & Error Caused by Spreadsheets
“We’ve had errors in the past, you know, where we’ve misproduced based on wrong inventory data, said Owen. “Or we go out of stock because we’re out of sync on inventory.” The company struggled because it had:
▪️ No Tool To Track Inventory
▪️ No In-House Solution for Lot Tracking
▪️ Outdated, Manual Processes
Sweet Logic wanted to find a tool that fit its budget, because the company knew it needed certain elements of inventory management in the future, but not at the current moment.
The Solution
Budget-Friendly & Efficient Inventory Management
Sweet Logic watched as Luminous, a software to automate processes and manage inventory and warehouses, implemented itself within the business. Because of its capabilities, Owen stated that the company was now able to do the following:
▪️ Warehouse Management
▪️ Kitting
▪️ Bundling
▪️ Amazon Kitting
▪️ Inventory Management
▪️ Lot Traceability
▪️ Lot Tracking
Furthermore, Sweet Logic loved the fact that Luminous gave them many options for the future as the business grew. The company now looked forward to getting new customers and orders.
What Sweet Logic Loved About Luminous
“Implementation went well because Luminous self-onboarded." – Sweet Logic co-founder Matt Owen
The company was impressed with the customer service they received. They also started making plans to use the software to do the following tasks in the future:
- EDI
- Forecasting
- Pick and Pack
- Cycle Counts
- Inventory Planning
Owen also stated that Luminous’s customer service was stellar. He attested to their always being responsive and helpful. “We know we will always be considered,” he said.
Partner With Luminous
Find The Customer Service You Deserve With Luminous!
Struggling with manual operations and unable to find the right software for your small e-commerce business? Luminous recognizes that efficiency is crucial. We invite you to schedule a call with our support team for a comprehensive demonstration. Discover how Luminous can streamline your business operations and save you time. Let's transform the way you work— Schedule a call today!