Luminous
vs Fulfill

On the surface, Fulfil.io looks like a robust ERP, but things start to fall apart when you look deeper. Every customer we spoke with is filling gaps left by Fulfil with Netsuite (another ERP) or Google Sheets (really?!). And their foreign support isn’t helping much. Luminous doesn’t have feature gaps and provides free US-based support. Why use multiple solutions when you only need one?

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Brands that love working with us:

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Out of touch with US e-commerce brands

Fulfil.io’s support team is overseas (which means they don’t work overtime to match US hours). This puts them out of touch with American operators and what it truly takes to run an American e-commerce business. You won’t get hands-on support from people who know your business—but you will get that with Luminous (at no additional cost).

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You’re on your own…

Fulfil's knowledge base is no where near as extensive as Luminous. You’re truly on your own, unless you hire external support. Luminous prides itself on being the opposite. We guide you through a free in-person implementation and provide fast support from experts you can trust. 

It’s not enough to do the whole job

The Fulfil.io customers we’ve spoken to use it for warehouse and inventory but not demand planning and forecasting (because it doesn’t work). They end up using an expensive ERP like Netsuite or go back to Google Sheets. Why pay thousands a month for that? Luminous has every feature a modern e-commerce business needs—and you only pay for the features you use.

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Features

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PO management

yes

Yes

yes

Yes

RFQ management

yes

Yes

red-no

Yes

Inventory Management

yes

Yes

yes

Yes

WMS

yes

Yes

yes

Yes

Accounting

yes

Yes

yes

Yes

Invoicing

yes

Yes

yes

Yes

B2B portal

yes

Yes

red-no

Yes

PM

yes

Yes

yes

Yes

Automation/Workflows

yes

Yes

yes

Yes

OMS

yes

Yes

yes

Yes

Integrations

yes

Yes

yellow-no

Yes, but no accounting

Customizable

yes

Yes

Only with Odoo

Poor

Speedy support

yes

Yes

red-no

No

US-based

yes

Yes

red-no

No

Free on-site implementation

yes

Yes

red-no

No

Interested in Luminous? See it for yourself.

See what makes Luminous the best option for ecommerce operations and inventory.