OPS UNFILTERED EPISODE 1

Operations in E-Commerce: Can One Man Do It All?

  • With Guest Mitch Sanders
  • Host: Jared Ward
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August 20, 2023

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Meet Mitch Sanders

Mitch Sanders, based in Salt Lake City, UT, is a Chief Operating Officer at Thread®, bringing experience from previous roles at Gravel, Sanders Consulting Group LLC and ShareHouse. Thread is a fashion-forward company that designs wallets, purses, and other accessories. 

Episode Synopsis

Any small business will tell you the secret to growth lies in managing operations well. In this episode of Ops Unfiltered,  Luminous CEO Jared Ward interviews Thread’s Chief Operating Officer (COO) Mitch Sanders, who shares his advice and personal experience working operations for a growing e-commerce brand, mostly on his own! 

Sanders tells the story of working as a one-man show in Thread’s operations, learning when to hire new people, and troubleshooting what it meant to forecast inventory for different sales channels. 

If you need a brand partner that will help your business scale its operations, Luminous is ready to help. Book a demo today to talk to a member of our team and discover how you can streamline and automate processes within your inventory management!

 

Ops Unfiltered Episode 1 unpacks:

In this episode, Mitch shares his experiences operating while scaling Thread Wallets.

[Highlights]

Mitch Sanders' Journey at Threads

Starting in customer service at Threads in 2018 (revenue at $1M), he quickly expanded to purchasing and operations, rising to COO within 6 months.

Scaling the business presented challenges. He tackled everything from single-handedly managing multiple departments to overcoming limitations in forecasting and fulfillment. Software integrations were disruptive, and supply chain complexities and partnership evaluations added to the workload.

Find out how Mitch paved the way to Threads' success from under $1 million to over $20 million in revenue, and his insights on effective ecommerce brand management.

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Jared Ward

Founder & CEO of Luminous. He empowers businesses by revolutionizing software for supply chains, inventory, operations and Ecommerce.

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