.svg){kind=small}
Luminous
vs Fulfill
On the surface, Fulfil.io looks like a robust ERP, but things start to fall apart when you look deeper. Every customer we spoke with is filling gaps left by Fulfil with Netsuite (another ERP) or Google Sheets (really?!). And their foreign support isn’t helping much. Luminous doesn’t have feature gaps and provides free US-based support. Why use multiple solutions when you only need one?
Brands that love working with us:
.svg){kind=small}
Out of touch with US e-commerce brands
Fulfil.io’s support team is in Europe (which means they don’t work overtime to match US hours). This puts them out of touch with American operators and what it truly takes to run an American e-commerce business. You won’t get hands-on support from people who know your business—but you will get that with Luminous (at no additional cost).
You’re on your own…
Even though they don’t have an educated support staff available during your working hours, Fulfil.io still doesn’t have an online knowledge base. No videos, tutorials, PDFs, nothing. You’re truly on your own. Luminous prides itself on being the opposite. We guide you through a free in-person implementation and provide fast support from experts you can trust.
It’s not enough to do the whole job
The Fulfil.io customers we’ve spoken to use it for warehouse and inventory but not demand planning and forecasting (because it doesn’t work). They end up using an expensive ERP like Netsuite or go back to Google Sheets. Why pay thousands a month for that? Luminous has every feature a modern e-commerce business needs—and you only pay for the features you use.
.png?width=1455&height=1040&name=Group%20427320835%20(3).png)
Features
.svg){kind=small}
PO management
Yes
Yes
RFQ management
Yes
Yes
Inventory Management
Yes
Yes
WMS
Yes
Yes
Accounting
Yes
Yes
Invoicing
Yes
Yes
B2B portal
Yes
Yes
PM
Yes
Yes
Automation/Workflows
Yes
Yes
OMS
Yes
Yes
Integrations
Yes
Yes, but no accounting
Customizable
Yes
Poor
Speedy support
Yes
No
US-based
Yes
No
Free on-site implementation
Yes
No